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Job description

Cluster Business Head (CBH) / Branch Manager to lead branch operations and drive business growth in Affordable Home Loans (AHL) and Loan Against Property (LAP). This role requires a minimum of 4-5 years’ experience and involves managing sales targets, customer acquisition, and ensuring smooth branch functioning within a defined geographic area. The ideal candidate will have strong leadership skills, deep product knowledge, and a customer-first mindset. You will be responsible for implementing local strategies, maintaining compliance, building stakeholder relationships, and staying ahead of market trends.

  • Locations : Morbi
  • Experience : 5
  • Listing Date : 02-08-2025
  • Skills Required : : Sales , Negotiation , Communication , In Depth Knowledge of Home Loan Products , Govt Policies , Relationship Building and Retaining , Team Work , Team Building , Team Management , Ability to work under pressure
  • Pay Details : Up to 10 LPA + Performance Based Incentives
  • Must Have :
    • Experience:

      • Minimum 4–5 years in Housing Finance, specifically in Home Loans (HL) and Loan Against Property (LAP)

      • Proven experience in branch or cluster-level business management

    • Leadership Skills:

      • Strong ability to lead and manage branch operations and teams

      • Capability to drive sales and achieve business targets consistently

    • Product Knowledge:

      • Deep understanding of Affordable Home Loans and LAP products

    • Market & Customer Focus:

      • Sound knowledge of local markets and competitor activities

      • Customer-first approach with excellent relationship management skills

    • Operational Excellence:

      • Ability to ensure smooth daily branch operations and compliance with regulatory and internal policies

    • Communication Skills:

      • Excellent verbal and written communication skills for stakeholder engagement and team management

    • Age & Salary:

      • Maximum age up to 35 years

      • Willing to work within the offered CTC of up to ₹10 LPA

Key Responsibilities :

1.Manage branch-level operations and drive business performance for HL and LAP.
2.Achieve sales targets and ensure growth through effective lead generation and conversion.
3.Implement local strategies for customer acquisition, retention, and service excellence.
4.Ensure daily branch operations run smoothly and in full compliance with internal policies and regulatory standards.
5.Foster strong customer and stakeholder relationships to support business development.
6.Stay updated on market trends and competitor movements to maintain a competitive edge.
7.Handle escalations effectively to ensure a high level of customer satisfaction.
8.Track performance metrics and take timely corrective actions as needed.