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Job description

Individual contributor role responsible for end-to-end loan recovery at branch level, focusing on Buckets 1-3. The role requires strong field involvement, customer handling, and adherence to compliance and recovery processes.

  • Locations : Palanpur
  • Experience : 3
  • Listing Date : 19-12-2025
  • Skills Required : Home Loan Collections | Affordable Housing Finance |Soft & Hard Bucket Handling | Field Collections | Customer Negotiation | Legal & SARFAESI Knowledge | MIS & Reporting | Compliance Adherence | Relationship Management
  • Pay Details : Up to Rs. 5 LPA + Incentives
  • Must Have :

    ·        Minimum 2-3 years of experience in Home Loan / Affordable Housing collections

    ·        Hands-on experience in Bucket 1-3 and hard bucket recovery

    ·        Strong field collection exposure

    ·        Knowledge of SARFAESI and legal recovery process

    ·        Ability to work independently without team support

    ·        Local market and customer demographic understanding

    ·        Willingness for extensive field travel

Key Responsibilities :

·        Achieve monthly collection and recovery targets for Bucket 1-3 accounts

·        Control roll-forward and slippages into higher buckets

·        Ensure timely resolution of overdue and delinquent cases

·        Manage hard bucket cases through structured follow-ups and field visits

·        Improve branch-level collection efficiency and PAR levels

·        Maintain accurate daily MIS and recovery tracking

·        Coordinate with legal / operations teams for escalated cases

·        Ensure 100% compliance with company policies and RBI guidelines

·        Maintain professional customer engagement while ensuring recovery